Frequently
Asked Questions
Q.
Will I have to change my Mobile Network Provider?
A. Not if you are currently an 
customer.
When
you use Call15 you are actually bypassing
your existing provider to access our international service;
however Call15 only operates on the
mobile network.
Call15
acts as a separate add-on service and works with all existing
mobile tariff plans by providing a quick and easy access
to your international calls at dramatically lower rates.
All access numbers and destination tariffs are available
on this web site.
Q.
How do I pay for the calls I make using Call15?
A. All fixed call charges are deducted
directly from the available credit on your
pre-pay phone or billed as normal if you are a bill pay
account holder. You do not have to purchase any
other product and no mobile surcharges are applicable.
Q.
Is the call quality as good as my current International
Service Provider?
A. Yes, the quality is just as good if
not better than other service providers.
Call15 uses the latest software and hardware
switching technology to process your calls. We use only
the highest quality international networks to connect
your calls worldwide.
Q.
How does it work?
A. The principle is very simple - choose
any of the Call15 numbers that best suits
your call requirement. Each number has a different call
cost, minute offering and rate.
For
Example:
1.If
you want a short call to Pakistan choose 1514
77 88 77 the call cost would be €1.00
- the rate per minute would be 12.5
cent per minute and you can talk for 8
minutes.
2.However,
if you want to make a longer call then choose 1518
77 88 77 – this would be a better choice.
You would pay €4 for the call
and you can talk for 30 minutes.
3.You
can easily manage your call spend as your call cost
is always fixed.
|
Access
Number |
Rate
per Minute |
Call
Charge |
Minute(s)
Given |
1512
778877 |
€0.195
|
€0.39 |
2
|
1513
778877 |
€0.133 |
€0.80 |
6
|
1514
778877 |
€0.125 |
€1.00 |
8
|
1515
778877 |
€0.118
|
€1.30 |
11 |
1516
778877 |
€0.125
|
€2.00 |
16
|
1517
778877 |
€0.127
|
€2.80 |
22 |
|
1518
778877 |
€0.133
|
€4.00 |
30 |
Q.
What are the fixed call costs?
A. The fixed call costs for all the Call15
numbers are:
| CALL
1512
77 88 77 |
CALL
1513
77 88 77 |
CALL
1514
77 88 77 |
CALL
1515
77 88 77 |
CALL
1516
77 88 77 |
CALL
1517
77 88 77 |
CALL
1518
77 88 77 |
| €0.39 |
€0.80 |
€1.00 |
€1.30 |
€2.00 |
€2.80 |
€4.00 |
For
convenience, we suggest you program your chosen access
number into your mobile phone's speed dial.
